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Complex Problem Solving & Decision Making

Complex Problem Solving & Decision Making

Problems are inevitable in workplace settings. If we fail to deal with them correctly, it may lead to a negative work environment and result. We need complex problem solving and decision making skill to provide a solution to these complex issues and choose the best alternatives. It is about to bridge the gap between complex issues and organization goal, simplify the complexity, and use decision-making techniques to select the best solution.

Learning Outcome:

By the end of the session, all participants will be able to simplify the complexity of problem statement, create a win-win solution, and use decision-making techniques to select the best solution.


Identifying sources and types of problem
Barriers of problem solving
Problem analysis and simplification
Problem solving approaches
Problem solving model
Risk analysis
Critical thinking
Key success factors
Types and model of decision making
Decision making loop
Six C’s of decision making
Group decision making
Financial tools for evaluating alternatives

2 Days

Who Should Attend:

All level of personnel.

Course Fee:

RM498 (till 15 January – early bird)

RM598 (after 15 January)

*Per Participant


MAP Leadway Consultancy M Sdn Bhd, Tower Regency Hotel, Jalan Dato’ Seri Ahmad Said, 30450 Ipoh, Perak, Ipoh, Malaysia

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